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GENERAL

Since 2001 the venue lives up to her credo 'Live will never be the same!'. The concept, which is internationally renowed, offers over 600.000 visitors each year an unforgettable experience. In 2001 the doors of the location opened as Heineken Music Hall and in 2017 its name changed to AFAS Live, AFAS Software is the current sponsor. 

AFAS Live is designed especially for amplified (pop) music. According to experts, the acoustics in the Black Box (the main hall in AFAS Live) are unparalleled. No other venue has been nominated multiple times for the Pollstar Awards as 'Best International Music Venue'. AFAS Live is far more than just four walls and a roof. For live music lovers it's a total experience!

Security Cameras
AFAS Live makes use of security cameras 24/7, for safety of our visitors and the security of the building. These recordings are for internal use only.

Early Access
We allow visitors early access to our building. Our doors usually open at 6.30pm. Visitors are able to buy a drink or a snack, while waiting for the concert to start.

Aftershow
After almost every concert there is an aftershow at the isla Talent Stage. This stage gives new Dutch talent the possibility to shine. The DJ or live band will continue the concertvibe by playing your favourite tunes in the same genre as the concert

Cloakroom facilities and lockers
It's not allowed to take large bags into AFAS Live. Handbags that fit within A4 size and are less than 10 cm thick are an exception to this rule. Please note, there is no cloakroom and there are no lockers available for big bags. There is a small number of lockers available at Amsterdam Central Station. We do recommend leaving your bags at home and be sure to be on time.

Outside AFAS Live, Lockerpoint ArenAPoort can be found. You can rent a large locker here for storing luggage that is not allowed inside the venue, such as backpacks, weekend bags, trolleys, a helmet or suitcases. The luggage lockers are open until 1 hour after the event ends. Visit the Lockerpoint website for more information about the dimensions of the lockers, exact location and the price.

Wheelchair Access
AFAS Live has easy wheelchair access. Disabled visitors in a wheelchair are required to purchase a so called 'wheelchair ticket' in order to make use of the disabled platform. They can then be accompanied by one escort. The escort will have to buy a wheelchair and escort ticket to company your friend to the platform. At so called 'seated' shows, the organiser of the event takes visitors in wheelchairs, plus one escort, into good consideration.

Parking
Parking facilities in the vicinity of AFAS Live are good (7.000 parking spaces). P6 is situated directly underneath AFAS Live. However, we recommend our visitors, if possible, to travel to AFAS Live by Public Transport (station 'Bijlmer ArenA' is a 2 minute walk).
Please note that during (football)events alternative parking facilities are offered in the ArenA area. Please check the news items on our site for information!

Charity
AFAS Live does not charge for use of toilets and cloakroom. Visitors who want to leave a tip, can do so by means of donating money in our money-boxes. The proceeds will go entirely to dance4life.

Dining facilities
Snacks (pizza, chips, sandwiches, etc.) are sold in the Foyer in our Grab & Go kiosk. AFAS Live also offers 3 course menus in Restaurant First, for more information and reservations please contact us at restaurant@afaslive.nl. Please note that it is not possible to bring drinks or food purchased outside of AFAS Live into the building and will therefore be confiscated upon entrance.

Frequently Asked Questions

Scroll to the bottom of our FAQ page to check all the frequently asked questions in English. Did you not find your answer here? Please contact us via info@afaslive.nl.