English

English

GENERAL
Since 2001 AFAS Live lives up to her credo 'Live will never be the same!'. The concept, which is internationally refreshing, offers over 600.000 visitors a year an unforgettable night out.

It is the only venue in The Netherlands that is designed especially for amplified (pop) music. According to the experts, the acoustics in the Black Box (the main hall in AFAS Live) are no where to be found better. No other venue has been nominated multiple times for the Pollstar Awards as 'Best International Music Venue'. AFAS Live is far more than just four walls and a roof. For live-music lovers it is a total experience!

SECURITY CAMERAS
For the safety of our visitors and the security of our building, AFAS Live makes use of security cameras 24/7. These recordings are for internal use only.

EARLY ACCESS
We allow visitors early access in our building. Our doors usually open at 6.30pm. Visitors are able to buy a drink or a snack, whilst waiting for the concert to start.

AFTER SHOW
After almost every concert you are welcome to dance some more at the after show in the Beat Box on the 1st floor. A DJ or live band will make sure that you are able to continue the concert-vibe whilst playing your favourite tunes!

FREE USE OF TOILETS AND CLOAKROOM FACILITIES
We offer our visitors free use of cloakrooms. Bags are charged at 2 tokens per item.

WHEELCHAIR ACCESS
AFAS Live has easy wheelchair access. Disabled visitors in a wheelchair are required to purchase a so called 'wheelchair ticket' in order to make use of the disabled platform. They can then be accompanied by one escort. At so called 'seated' shows, the organiser of the event takes visitors in wheelchairs, plus one escort, into good consideration.

PARKING
Parking facilities in the vicinity of AFAS Live are good (7.000 spaces). P6 is situated directly underneath AFAS Live and Transferium / P1 is situated directly opposite AFAS Live. However, we recommend our visitors, if possible, to travel to AFAS Live by Public Transport (station 'Bijlmer ArenA' is a 2 minute walk).

Please note that during (football)events alternative parking facilities are offered in the ArenA area. Please check the news items on our site for up-to-date information!

PARKING CARDS
To avoid queues in the parking garages after an event, AFAS Live also sells parking cars at € 12,- each, for P1 / P3 / P4 / P5 / P6 / P10 and P19. The cards can be purchased from the box office and point of sale in the Foyer. It is important that you give prior notice to the cashier about where your car is parked.

CHARITY
AFAS Live does not charge for use of toilets and cloakroom. Visitors who do want to leave a tip, can do so by means of donating money in our money-boxes. The proceeds will go entirely to Dance4life.

Frequently asked questions

Does the AFAS Live organise events?
No, AFAS Live mainly serves as location for events organised by third parties. We are not involved in organising, ticket sales, etc.

Where can I purchase tickets?
Most events that take place in AFAS Live are events that are organised by third parties. AFAS Live is purely rented out as location and therefore not involved in ticket sales. The ticket sales is organised by the organisor / promoter of the event, mostely Tickets Service, CTS Eventim, Ticketbox, Top Ticket Line or other channels.

Each event that takes place in AFAS Live is listed on our website. Please click on the event of your choice and you will find information on where to order tickets (usually a direct link to the organiser's website).

Unfortunately more and more false or expensive tickets are offered on the internet. If you follow the 'bestel online' (= order online) link on our website, you are assured you purchase tickets at the correct ticket fee and you are guaranteed to be in possession of a valid ticket.

What time does a concert start?
Please check the 'aanvang' (= start time) as listed per individual event on our website. The event usually starts off with a support act.  Please check our website regularly for updates on support acts, start times, etc. AFAS Live is not responsible for an early / late start time.

What time does a concert finish?
This depends on the artists. AFAS Live advises organisers of events to take public transport timetables into consideration and we therefore recommend them to finish shows by 11pm.

Can I take photographs during the event?
Although we cannot prohibit the use of mobile phones, it is officially not allowed to take photographs during an event. It is prohibited to bring (digital) cameras into the building and they will therefore be confiscated upon entrance. Cameras can be picked up from security after the event. We refer to your ticket for more information about the do's and don't regarding photography.

Am I allowed to smoke in the Heineken Music Hall?
AFAS Live is a non-smoking building. Smoking is only allowed in the Match Box, the smoking lounge on the first floor in the Foyer.

Dining facilities
Snacks (pizza, chips, sandwiches, etc.) are sold in the Foyer in our Grab & Go kiosk. AFAS Live also offers 3 course menus in Restaurant First, for more information and reservations please contact us at restaurant@afaslive.nl. Please note that it is not possible to bring drinks or food purchased outside of AFAS Live into the building and will therefore be confiscated upon entrance.

Live Nation
AFAS Live is part of Live Nation, an American company that specialises in live entertainment. Live Nation organises 33.000 events on a yearly basis and produces tours from e.g. Madonna, The Rolling Stones and Coldplay.