Practical Information
Plan your route
How to get to AFAS Live?
Information
As a VIP to AFAS Live?
As a VIP guest to a concert at AFAS Live? You can expect a luxurious reception, delicious snacks and drinks, and the best seats!
VIP informationPractical Information
Bag Policy
Bags up to A4 size and approximately 10cm thick are permitted. Any bags larger than A4 size are not allowed inside and can be stored at nearby Lockerpoint locations (see information under 'lockers').
Route & Parking
Heading to a show at AFAS Live? Here you can find more information on how to get to AFAS Live!
Lockers
At AFAS Live, you can easily rent a locker that you can open and close throughout the event using your phone. Your belongings are safely stored, and the info is easy to share with friends. Reserve a locker online in advance or scan a QR code inside AFAS Live to receive all the details by email right away.
Please note: Large bags are not allowed and cannot be stored in the lockers at AFAS Live. Only handbags up to A4 size and about 10 cm thick are permitted inside. Lockers are not available for large bags, as they are located after the security check.
Cashless
At AFAS Live, we only accept payments via debit or credit cards—completely cashless. This applies to all of our bars and food stands on-site, so there's no need to carry cash. You can pay using Maestro, VISA, or Mastercard.
If you prefer to pay with cash, you can load money onto your AFAS Live Paypass at our cash desks located at the entrance. Please note that at merchandise stands, you can still pay with cash without using the AFAS Live Paypass.
AFAS Live Tokens
Previously, AFAS Live used a token system for payments. If you still have tokens, you can return them at the cash desks and receive an immediate refund.
Never give up on your cup
AFAS Live aims to collect and recycle 100% of plastic cups and bottles separately. We need your help as a visitor to achieve this. Upon entering, you will receive a wooden coin, the so-called return token. When you hand in this token at the bar, you will receive one cup or bottle. Please return your empty cup or bottle to the bar each time you get a new drink.
Houserules and surveillance
The house rules apply to all visitors at AFAS Live. Read through them prior to your visit. To ensure the safety of our visitors and the security of our venue, AFAS Live is under video surveillance 24 hours a day. The security footage is for internal use only.
Lost and Found
For lost items, you can contact us by filling out the form on this page.
Do you suspect theft? Please report it to the police. We keep lost items for 8 weeks.
Questions?
Do you have more questions about your visit?
The answer might be on our FAQ page.
Come work at AFAS Live!
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